Welcome to
Positive Minds
Psychotherapy Services
Welcome to
Positive Minds
Psychotherapy Services
Welcome to
Positive Minds
Psychotherapy Services
Welcome to
Positive Minds
Psychotherapy Services
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“Due to the current COVID-19 pandemic, face-to-face meetings at our clinic are closed until further notice. Nevertheless, Positive Minds Psychotherapy Services is still committed to your wellness, and will provide the best possible care from our therapists through phone call or video sessions. Please call or email us to arrange your session. We will overcome these challenging times together.”

Mission Statement

Positive Minds Psychotherapy Services values to create a therapeutic space that is culturally-sensitive, non-judgemental, and client-centred. We strive to always provide clients a safe and private experience where they are open to share their stories with us. At Positive Minds Psychotherapy Services, our therapists are devoted to creating individualized treatment plans that fit your goals and empower you to make meaningful changes for a fulfilling life.

Serving all of Ontario virtually, with in-person location in Markham

We offer psychotherapy, counselling, and consultative services in English, Cantonese, and Mandarin.

Located conveniently in Markham, we provide therapy and counselling services for clients of all ages. Our therapists specialize in supporting clients to manage COVID-19 related issues, depression, anxiety, relationships, parenting, trauma, obsessive-compulsive disorder, and more. Positive Minds Psychotherapy Services empowers individuals to make meaningful changes for happier lives. We understand what it’s like to feel overwhelmed by life’s challenges. We believe there is always “HOPE”. We know how to help. Our team is devoted to providing professional support while being sensitive to privacy and confidentiality.

Meet our Therapists

We are a team of dedicated psychotherapists, social workers, and masters level interns who bring a variety of clinical expertise to support our clients with different needs. You may choose a therapist that is a best fit for you or we can have our clinical team help you match with a therapist.

Phyllis Wai Ng

Registered Psychotherapist, EMDR Therapist, Canadian Certified Counsellor, Clinical Supervisor
Phyllis has over 15 years of clinical experience. Her areas of focus – include depression, anxiety, relationship issues, OCD, BPD, and parenting, etc. Phyllis has made numerous appearances on radio, television, and in newspaper articles. Phyllis speaks English, Cantonese, and Mandarin.

Pamela Li

Registered Psychotherapist, EMDR Therapist, Professional Art Therapist
Pamela focuses on helping her clients explore and build on their inner strengths and potential to lead an enhanced quality of life. Her specialities include depression, anxiety, stress, grief, self-esteem, life transitions, trauma and PTSD, etc. She speaks English and Mandarin.

Terence To

Registered Social Worker
Terence’s practice is evidence-based (e.g., CBT, DBT and ACT) and tailored to the clients’ strengths and needs. His specialities include depression, anxiety, BPD, OCD, motivational and relationship issues, etc. He is fluent in English and proficient in Cantonese.

Michelle Lo

Registered Psychotherapist
Michelle has extensive training in Emotionally Focused Therapy (EFT), which focuses on helping disconnected couples and families regain connection. She supports clients to restore relationship to bring emotional and physical healing. Michelle speaks English and Cantonese.

Miranda Cheung

Registered Social Worker
Miranda supports clients to manage behavioral, emotional, and mental health challenges through strength-based approach. She has a solid forensic knowledge of the Canadian Criminal Justice System and Mental Health. Miranda speaks English and Cantonese.

ChrisB (Liyan) Liu

Registered Psychotherapist, Art Therapist,
EMDR Therapist

ChrisB specializes in the psychodynamic approach in her therapy practice. Her experience includes working with vulnerable children, youth, and adults who have suffered from anxiety, grief, life transition, substance abuse, stress, marginalized, homelessness, Trauma, PTSD, and social injustices. ChrisB speaks English, Cantonese and Mandarin.

Alana Sham

Registered Psychotherapist, EMDR Therapist
Alana uses a person-centred approach to meet clients where they are at, to normalize the idea that the problems clients experience is valid, and that there is hope for things to improve. She is a therapist who draws on several therapy approaches (e.g., EMDR, EFT, SFT). Alana is fluent in English and proficient in Cantonese.

Maggie Yim

Registered Psychotherapist

Maggie’s approach is client-centred and grounded in empathy, compassion, and non-judgment. Her areas of specialty include depression, anxiety/panic attacks, stress, self-esteem, negative thinking, sleep issues, grief and loss, trauma/PTSD, cultural adjustment, life transitions, work-related issues, anger management, low energy/motivation, as well as couple and family relationship. Maggie is fluent in Cantonese, Mandarin, and English.

Ivan Wong

Registered Psychotherapist, EMDR Therapist

Ivan has comprehensive training in EFT for couple counselling, CBT/IPT for mental health problems, IFS and EMDR for trauma treatment, and GRM for helping grievers to deal with the pain of their profound emotional loss. Ivan has a proven track record of helping individuals and couples address their emotional and relationship issues. Ivan speaks English and Cantonese.

Kenny Lo

Registered Social Worker
Kenny has extensive experience in the mental health field for the past 15+ years. He is compassionate and uses a holistic approach to provide therapy to individuals with mental health challenges and developmental trauma. Kenny is fluent in English and Cantonese.

Karie Ma

Registered Psychotherapist,
Registered Social Worker
Karie has over 15 years of experience. She tailors her treatment plan according to each individual by integrating a variety of evidence-based approaches (CBT, DBT, ACT, Mindfulness). Her specialties are anxiety, depression, self-esteem, stress, trauma, parenting, grief, aging, and family issues, etc. Karie is fluent in English and Cantonese.

Joyce Chu

Registered Psychotherapist (Qualifying),
Canadian Certified Counsellor,
Hong Kong Registered Counselling Psychologist

Joyce specializes in supporting children and families through psychodynamic play therapy,  strength-based, and trauma-informed individual psychotherapy. Her specialties include learning difficulties, interpersonal issues, parenting concern, self-esteem, life transitions, stress, and anxiety. Joyce speaks English, Cantonese, and Mandarin.

Youstina Iskander

MACP, Registered Psychotherapist (Qualifying)
Youstina’s area of focus is working with adolescents and adults dealing with anxiety, stress, depression, and general mental health struggles. She uses evidence-based approaches including CBT, SFBT, and Person-Centred Therapy to help empower clients to create positive change in their lives. Youstina’s goal is to help clients learn how to overcome their obstacles and become the person that they want to be.

Matthew Mascioli

MACP, Registered Psychotherapist (Qualifying)
Matthew is interested in counselling teens and adults of all ages dealing with substance abuse issues, depression, anxiety, loss, and other issues/mental health afflictions. Person-centred care is at the core of Matthew’s philosophy as a burgeoning mental health care clinician. Matthew also leans on tenets from the Strength-Based therapeutic modality as well as Cognitive Behavioural Therapy.

Laird (Yu Tian) Zhou

MACP, Registered Psychotherapist (Qualifying)
Laird provides compassionate facilitation from a multicultural, anti-oppression, trauma-informed, client-centered, and strength-based framework, striving to help clients rediscover their strength and resilience during challenging times. His areas of focus include interpersonal and family relationships, adjustment issues and stress management, cultural and 2SLGBTQ+ identities, healing from trauma, and living with mental illness.
Master of Arts, Clinical Counselling (Candidate), Registered Psychotherapist (Qualifying)
Janette is a compassionate, culturally-sensitive, and trauma-informed therapist who walks with clients on their personal growth journey to health and wholeness. Working from an attachment lens, she focuses on youth and adults and how to make sense of distressing emotions so that they can be empowered to react differently. Her primary approaches include EFT, DBT, IFS, and CBT. She speaks English and French.

Tzu-Jung Chen

Registered Psychotherapist, Canadian Certified Counsellor
For over 12 years, Tzu-Jung has worked with youth, young adults, and their families as a psychotherapist, providing person-centered, trauma-informed, and strength-based treatment. Tzu-Jung believes in the healing power of human connections, meaningful conversation, and creativity. She applies evidence-based therapy approaches to encourage skill-learning, promote curiosity, and cultivate self-compassion. Tzu-Jung speaks fluent English and Mandarin.

Alana Sham

Registered Psychotherapist
Alana uses a person-centred approach to meet clients where they are at, to normalize the idea that the problems clients experience is valid, and that there is hope for things to improve. She is a therapist who draws on several therapy approaches (e.g., EMDR, EFT, SFT). Alana is fluent in English and proficient in Cantonese.

“The Positive Thinker Sees the Invisible, Feels the Intangible, and Achieves the Impossible.”
– Winston Churchhill

How it works

There are various evidence-based approaches to treat different mental health issues. Positive Minds Psychotherapy Services will pair you with a trained mental health professional who will use a particular approach or blend elements from different approaches and tailor your treatment according to your needs. You can expect to spend some time discussing situations and challenges in your life, then you and your therapist will choose an approach or a combination of different approaches to therapy that best fits your specific situation.



Howland Green Business Centre
200 Cachet Woods Court, Unit 220
Markham ON
L6C 0Z8

The office is located is on the north side of
16th Avenue and east side of the HWY 404.

Free parking is available outside of the building.

Contact us:

Tel: 647-643-5800
Fax: 416-800-4148
Email: intake@positiveminds.ca

Office hour:

Monday to Saturday: 9:30 am to 5:00 pm
Sunday & Public Holidays: Closed